Tuesday, December 9, 2008
34. Please Hold (Ghana - High-Life and Other Popular Music [Saka Acquaye and His African Ensemble])
I am on hold. I am on hold, it is near freezing and I am waiting for Shane. I am waiting for Shane to arrive with the part. When the part comes, Shane will be with it and he will mount the part and then I will never see Shane again. I am on hold.
I called my own Company, the one I have worked for for twenty-six years, and I am on hold. I could call those years by number or letter, a through z. I try to think of people I know from a to z. Somewhere around d I give up. The music from hold is very pleasant. I don't know what it is.
When first I needed the part, I did not know what it was I needed. The first place I went to looked at me and said, "We don't have a computer. Engines, they need a computer. Why don't you go down the road and see Shane." Shane wasn't there, was sick. But his boss said "Let's see what the computer says." It said I needed a part. Shane's boss said "Let's see if we can't get Shane in here." That's why Shane is coming with the part. Thanks, Shane.
"Hold please." Why are you pleading with me. You are going to put me on hold anyway. You are perpetuating the illusion that we are having a dialogue here. You are perpetuating here the illusion that I had the choice to say "Yes I will hold thank you" or "No I would rather not hold if you please." You are perpetuating the illusion that if I had said "No I Would Rather Not Hold If You Please" then you would have done something different. We both know this not to be the case. I don't fault you, I am just saying.
Shane has been sick since last Wednesday. "What he's got I don't wanna get" said Shane's boss. But he's coming in to mount my part. Thank you Shane. You're a good man. I am assuming. Maybe you beat your wife. Maybe you eat sour cream out of the container and hit your wife. I don't know. I try not to judge. Based on the limited amount of information I have about you, Shane, I have to say it: you are a good man.
I would like a copy of this hold music. It is making my wait more pleasant. This wait is still not pleasant but the music makes it more so. My time on hold gives me the chance to reflect on my falling standing at the Company. I would never have been put on hold before Keller. Before Keller I was golden. That was twenty-five years ago. Twenty-five years ago my calls go straight to the top. Since Keller my calls take the scenic route. Since Keller I have become a connoisseur of hold music. Since Keller I have become a hold music gourmand. This is good hold music. It might be the best. When Shane comes I shall recommend it to him. We will see what happens.